At Lumo Paints, we believe that customer satisfaction is of utmost importance. As such, our topmost priority is to ensure that our valued customers in metro Melbourne areas receive their paint orders swiftly and efficiently. We understand the importance of timely deliveries and the impact it can have on your projects, which is why we go above and beyond to facilitate a seamless delivery process.
Additionally, we are proud of our commitment to transparency in all our business practices, including our pricing. We have a straightforward fee structure that allows our customers to easily understand the costs associated with their orders. With Lumo Paints, you can be assured of a hassle-free, efficient and transparent service that exceeds your expectations. So why not place your order with us today and experience the Lumo Paints difference for yourself?
– Orders totalling over $300 inc GST qualify for **FREE** delivery.
– For orders below $299 inc GST, a nominal delivery charge of $40.00 applies.
We’d like to take a moment to assure you that you can have complete peace of mind when it comes to your order with us. We understand that you’re excited to receive your new purchase and we want to make sure it arrives swiftly and without damage. That’s why we meticulously schedule each and every order for delivery within a five-day window, Monday through Friday. Our team takes pride in utilizing a trusted, fully-tracked service to deliver your order straight to your doorstep – ensuring it arrives in impeccable condition. As part of our commitment to transparency, we’ll even send you both an email and text message with detailed tracking information – so you can monitor your order’s progress with ease. We know how important your purchase is to you and we’re committed to providing you with the best possible service.
For orders placed on weekends or after 12 noon on weekdays, rest assured that shipment will be swiftly processed on the subsequent working day. We kindly advise you to plan your orders ahead of time, guaranteeing a seamless integration with your project timelines. This ensures that our dedicated Customer Service team remains readily available to assist you promptly.While we endeavour to meet every demand, please be aware of specific restrictions:– At present, we are exclusively equipped to facilitate deliveries within Melbourne Metro.For those who prefer a hands-on approach, Lumo Paints offers a convenient call & collect service at our store. For added convenience, our website features a user-friendly Click and Collect option, with details provided during the checkout process.At Lumo Paints, we are devoted to delivering excellence with every order. Experience the Lumo difference today.
